So you’ve found some amazingly priced car service deals and coupons on your favourite daily deal website by a mechanic in your area. It was perfect timing too as your vehicle has just reached its next service milestone. Many people will be thinking this is a great opportunity to get my car back to optimal performance while saving a lot of money. More often than not this isn’t the case and you could be faced with much higher costs than originally expected. Here are a couple of reasons why you might want to hold off hitting that buy button.
You’ll Probably Pay More
Many of the deals you see are used as a marketing tool to gain more customers, this is obvious. But there are some operators that will use such a campaign to profit as much as possible by ‘upselling’ customers on parts they may not actually need. This tactic not only leaves customers feeling duped but also hurts the industry as a whole.
It pays to go over the deal’s fine print to make sure you haven’t missed anything important. Some deals may explain specific information in this section. An example would be that the deal itself is worth X dollars and the mechanic will service Y parts. But in actual fact the fine print states that the amount you are paying is only for labour and any parts or fluids that are changed are charged at the normal rate.
If the final amount you pay is the deal price you should be wary about what work was actually done. It is common for mechanics to see themselves as selling their ‘time’, as there are only a certain amount of hours in a day they need to maximise their profit as much as possible. Doing multiple daily deals per day keeps them away from the more profitable jobs and to get to these jobs they need to move through the less profitable ones as quickly as possible. This in itself is a hazard as mechanics may be missing major problems that could compromise your vehicle and cause serious problems to your safety.
Still wanting to purchase?
If you are still interested in purchasing the latest car service deal and have gone through all the fine print there are a couple of things you should do.
Research customer opinions from other car service deals
It is important to do your own research in terms of customer opinions from other car service deals. They may not have the same specifications or inclusions as the one you are looking at but it can help to give you an indication as to what you might be getting into. Places to look at are forums like Whirlpool.net.au. You could even start a new thread asking users to go through the deal to see if they can spot anything you’ve missed.
Research the mechanic in question
Nowadays with online search capabilities it isn’t hard to find information on the mechanic providing the deal. A simple business name search through Google should bring up numerous results like their own website and other business directories. The business directories (yellow pages, truelocal, google places etc) are important as they allow user to review the business. If they have reviews they will give you a good indication as to the way they operate.
Find out exactly what is involved from the source
If you have the ability to talk with the mechanic personally you should take it. Enquire about the deal in general, what quality of parts and lubricants will be used and if they incur further charges, confirm if there are labour costs for ‘extra’ services. It is also important to insist that no extra is carried out without your approval.
Have you had a good or bad experience with a car service deal? We’d love to hear about your story in the comments below as it will further benefit readers that are looking into purchasing a deal in the near future.